PRIVACY POLICY

Last updated: September 2025

Our Privacy Policy detailed below (hereinafter referred to as the "Policy") has been drafted to inform you about the practices and conditions under which Chanza, a simplified joint-stock company with a share capital of €1,000, registered in the Paris Trade and Companies Register under number 989 129 051, with its registered office located at 7 Rue Sedaine 75011 Paris (hereinafter referred to as "Chanza" or "We"), collects, uses, and retains your personal data (hereinafter referred to as "Data").


This Policy explains the types of Data we may collect and/or process when you use our services and access the website https://chanza-club.com (the "Site").


The use of the Site (hereinafter referred to as the "Solution") is subject to this Policy.


This Policy will be updated regularly to ensure compliance with applicable regulations, including the European General Data Protection Regulation (GDPR) 2016/679 and the French Data Protection Act of January 6, 1978, as amended. Any changes will be communicated through a dedicated notification.


We invite you to read this Policy carefully to understand how we handle your Data. By visiting or using our Site, you agree to this Policy.


You can contact us at edouard@chanza-club.com for any questions regarding this privacy policy or your personal data.

1. Data Collected by Chanza

Depending on your interactions with the Site (e.g., creating an account, subscribing to newsletters, filling out contact forms, phone interactions), we may collect the following Data:


Identification Data: Name, first name, year of birth, marital status, country of origin, zodiac sign, professional field, gender, phone number, email address, profile photo, university affiliation, personality questionnaire responses, etc.


Economic and Financial Data: Information related to purchases of Chanza services.


Browsing Data: IP address, browser used, navigation duration, search history, operating system, language, and pages viewed.


Traffic and Communication Data: Information regarding your visits to the Site, including log files and usage analytics.

2. How Is Your Data Collected?

Data may be collected directly when you provide it through forms, for example:


  • Creating a user account
  • Completing personality questionnaires for matching
  • Subscribing to the newsletter
  • Downloading the Solution

We may also collect Data indirectly through cookies and trackers.

3. Why and How Long Do We Retain Your Data?

The Data we collect serves various purposes with corresponding legal bases and retention periods. Key retention periods include:


  • Account data: Kept for the duration of your account
  • Login logs: Kept for 6 months to 1 year
  • Inactive accounts: Data deleted after 2 years of inactivity
  • Cookies: Up to 6 months for measurement cookies, 13 months for others

4. Who Processes Your Data?

Your Data is processed by:


  • Chanza personnel
  • Subcontractors and partners: Zoho, PostHog, Twilio, Render

Transfers outside the EU are conducted with appropriate safeguards under GDPR Articles 45 and 46.

5. Data Protection Measures

Your Data is stored on secure servers protected by firewalls, antivirus software, and restricted access. You are responsible for safeguarding your account password and ensuring you log out after each session.

6. Your Rights Regarding Your Data

Under GDPR and the French Data Protection Act, you have the following rights:


  • Access and Rectification: Correct inaccurate or incomplete Data
  • Erasure: Request deletion of your Data
  • Processing Restrictions: Limit how your Data is processed
  • Objection: Refuse certain Data processing
  • Portability: Retrieve Data in a structured format
  • Withdraw Consent: Revoke consent for processing at any time

Requests can be submitted via Chanza Support. We will respond within one month.


You may also lodge complaints with the CNIL (Commission Nationale de l'Informatique et des Libertés) at www.cnil.fr.

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